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Director's statement
Published

Prepared Remarks of CFPB Director Rohit Chopra on the Proposed Personal Financial Data Rights Rule

Director Chopra discussed the CFPB’s proposed rule to activate a dormant authority under a 2010 law to accelerate much-needed competition and decentralization in banking and consumer finance by making it easier to switch to a new provider.
Press release
Published

CFPB Issues Guidance to Halt Large Banks from Charging Illegal Junk Fees for Basic Customer Service

The Consumer Financial Protection Bureau (CFPB) issued an advisory opinion regarding a provision enacted by Congress which generally prohibits large banks and credit unions from imposing unreasonable obstacles on customers, such as charging excessive fees, for basic information about their own accounts.
Press release
Published

CFPB Emite Directrices para Impedir que Grandes Bancos Cobren Tarifas Inesperadas Ilegales por Servicios Básicos de Atención al Cliente

La Oficina para la Protección Financiera del Consumidor (CFPB, por sus siglas en inglés) emitió una opinión consultiva sobre una disposición promulgada por el Congreso que en general, prohíbe a los grandes bancos y cooperativas de crédito imponer obstáculos irrazonables a los clientes por información básica sobre sus propias cuentas, como cobrarles tarifas excesivas.
Press release
Published

CFPB Report Identifies Issues with Increased Servicemember Use of Digital Payment Apps

Today, the Consumer Financial Protection Bureau (CFPB) released its annual report on the top financial concerns facing military families. The report highlights the growth of digital payment app usage in the servicemember community, the unique risks to servicemembers from these services, and the potential abuse from bad actors.